OfficeCentral enables you to simply create a customer portal, and offers your clients a continuous self-service and support experience.
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You customers will be delighted by this feature. They will have their own self-service portal. They can view your quotations, the invoices and the receipts issued to them online. They can download the various documents they required from the portal anytime they need them.
Your sales team will have a 24/7 online helper that will significantly increase their productivity and delight their customers.
The Customer Portal gives you the following benefits:
Now you can allow your customers to log in to his own portal to view the various quotation, invoices and receipts that you issued to them. Previously only large companies provide this type of Customer Portal to their customers. Now you can with OfficeCentral.
The Customer Portal is self-service portal will increase you customer service efficiency since all information is available online. They can get answers 24/7 from wherever they are.
Your staffs can focus on your core activities while the Customer Portal help you serve your customers 24/7, anytime anywhere. You will increase your staff efficiency.
You can also connect the Customer Portal to VenturePay, allowing you to accept payment online and improve your payment collection significantly. Your customers can pay online anytime.(*OfficeCentral service charges apply)
If the customers pay online through the Customer Portal, the system will automatically generate receipt to your customer for each successful payment. This will save you a lot of time and resources. Your customer will be happy too due to fast receipt creation.
OfficeCentral also have the Automated Accounting features that will automatically do your accounting transaction in the Accounting Module. This will significantly save your accountant's time. Your Accounting Reports are automatically generated by the system.
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There are many powerful features in OfficeCentral Customer Portal that will help you to deliver great customer service and experience
more easily, anytime. Here we list some of the main features available in OfficeCentral Customer Portal.
Our customers can select which supplier they want to view, view and download all the quotations, confirm orders, invoices, pay online through the system, view various Dashboards of summary information.
Our customers can get the information on all the quotation and detail items in the quotation in this module.
Our customers can get the information on all the invoices together with detail items in this Invoice module.
Now you can easily accept online payments through OfficeCentral Customer Portal! Your customers can pay directly online from inside Customer Portal and the system will automatically generate receipt for them. This will save time and increase customers satisfaction (*OfficeCentral service charges apply).
Our customers can view the receipts for all your payments. The customers can get the receipt immediately when they use the online payment module. They can download all the receipts in the portal if required.
View our customers' company information from the customer portal. The customers can request their supplier to update their information when they change their company information so that all their company data.
In this video, our CEO, Ir Aziz Ismail, shares about OfficeCentral ERP - CRM Customer Portal tool. He will share about this Customer Portal can help you increase your company's productivity and efficiency, while reducing costs.
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This module is a part of OfficeCentral ERP. You can choose to use this module only, or choose to use more modules or even the whole ERP system! You can mix and match the modules that you need. It's your choice.
This video provides overview of OfficeCentral ERP, and why you should choose OfficeCentral as your enterprise management solution at your company.
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